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These interactive workbooks were funded by DEEWR (Department of Education, Employment and Workplace Relations) and are intended for free use to any student, RTO or school. PLEASE DOWNLOAD AND USE FREELY To select the workbook best suited to your needs select the TOPIC from the left hand column and then match it to your INDUSTRY SECTOR across the top. Then click on the appropriate DOWNLOAD button. FEEDBACK Please advise us of any errors or web links that do not work please by completing the feedback form in the workbook.
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| Agrifood | Business Retail IT |
Community Services Health |
Construction Property Plumbing Services Local Government |
Resources Infrastructure Mining |
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| Occupational Health and Safety |
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| Monitor Environmental Work Practices |
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| Provide Customer Service |
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| Process Customer Complaints |
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| Comply with Industry Quality Assurance Requirements |
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| Record, Organise and Maintain Workplace Information |
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| Workplace Numeracy and Calculations |
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| Workplace First Aid |
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| Workplace Communication |
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| Emergency Procedures in the Workplace |
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| Effectively work with others and your workplace |
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| Organise and Plan Daily Work Activities |
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| Operate and Maintain Machinery Equipment |
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