These interactive workbooks were funded by DEEWR (Department of Education, Employment and Workplace Relations) and are intended for free use to any student, RTO or school.

PLEASE DOWNLOAD AND USE FREELY

To select the workbook best suited to your needs select the TOPIC from the left hand column and then match it to your INDUSTRY SECTOR across the top. Then click on the appropriate DOWNLOAD button.
Your school or RTO will enrol you in the appropriate unit of competence as indicated at the beginning of the selected workbook.

FEEDBACK

Please advise us of any errors or web links that do not work please by completing the feedback form in the workbook.
When you receive feedback about the workbooks from your students can you please forward to rstmarie@bigpond.com so that we can keep improving and updating the resource. We appreciate your feedback as it will help RST maintain the relevance of the training materials.

 


Agrifood Business
Retail
IT
Community Services
Health
Construction
Property
Plumbing Services
Local Government
Resources
Infrastructure
Mining
Occupational
Health and Safety
Download button 2  Download button 2  Download button 2  Download button 2  Download button 2
Monitor Environmental
Work Practices
 Download button 2  Download button 2  Download button 2  Download button 2  Download button 2
Provide Customer
Service
   Download button 2  Download button 2  Download button 2  
Process Customer
Complaints
 Download button 2  Download button 2      
Comply with Industry
Quality Assurance Requirements
 Download button 2      Download button 2  Download button 2
Record, Organise and Maintain
Workplace Information
 Download button 2  Download button 2  Download button 2 Download button 2  Download button 2
Workplace Numeracy
and Calculations
 Download button 2  Download button 2  Download button 2 Download button 2 Download button 2
Workplace
First Aid
 Download button 2  Download button 2  Download button 2  Download button 2  Download button 2
Workplace
Communication
 Download button 2  Download button 2  Download button 2  Download button 2  Download button 2
Emergency Procedures
in the Workplace
 Download button 2  Download button 2  Download button 2  Download button 2  
Effectively work with
others and your workplace
  Download button 2  Download button 2  Download button 2  Download button 2
Organise and Plan Daily
Work Activities
 Download button 2  Download button 2    Download button 2  Download button 2
Operate and Maintain
Machinery Equipment
 Download button 2      Download button 2  Download button 2